How long does shipping take?
Most orders leave within 2–5 business days and arrive in 3–7 further business days depending on your city. See Shipping & Delivery for full details.
How do I track my order?
Use Track Order with your order number and the email or phone used at checkout, or check My account.
What is your return policy?
Unused pieces in original packaging can usually be returned within 7 days of delivery. Damaged or incorrect items should be reported within 48 hours. Read Returns & Refunds and our Refund Policy.
Do you offer trade pricing?
Yes — interior studios, hospitality, and retailers can enquire via B2B Trade.
How should I care for planters and decor?
Follow our Care Guide for material-specific cleaning and placement tips.
Need help? Contact us or hello@vassera.rimobit.com.